About us

10 things you should know about STEEL

 

  1. We’ve been digital specialists for 16 years.
  2. Our mantra is smart digital thinking. It means we put clear and concise strategic thinking first in everything we do, whether that’s producing a single email, an e-commerce website or a digital rebrand.
  3. Consumers don’t see channels, they see brands. That’s why our goal is to facilitate two way communication between brands and consumers, using whichever technology and channel is most appropriate, to give your customers what they want, when and how they want it.
  4. We have extensive experience in the retail, travel and media sectors.
  5. We put the user experience at the heart of everything we do. It’s all about harnessing what makes people engage, click, purchase and refer.
  6. We test, track, analyse and learn - all the time. It’s how we make the right decisions and consistently achieve great results for our clients.
  7. We believe that social media is the ultimate conversation tool for your business and brands to engage with prospects and customers, influence brand perception and drive purchase. And we never underestimate the power of peer to peer influence.
  8. 80% of our clients have been with us for more than 5 years.
  9. The team you meet is the team you will be working with. We don’t use pitch or sales teams.
  10. We believe in being honest, down to earth and using plain English.

Meet the STEEL team