Whilst remaining eCRM Platform agnostic, STEEL has particular expertise, many years experience and specialism in implementing Salesforce Marketing Cloud solutions. By either filling any gaps in our client team’s expertise and capabilities, or in creating, building and implementing bespoke solutions, we provide consultation services and development across the Salesforce platform.
We are very proud of our experienced and talented team who, with a wide range of planning, creative, build and data architecture skills make the most of the Salesforce platform. From highly strategic road maps designed in, and specifically for, Salesforce Marketing Cloud, to integrated creative and technical delivery solutions.
We also provide a range of Salesforce support and training services to enable platform continuation post acquisition, address gaps and generate reporting and analysis. We are very adept at developing directly into Salesforce, as well as platform deployment.
Salesforce best fit
Understanding your customer data is at the heart of successful Salesforce implementation. That’s why we spend time understanding not just your particular salesforce scenario but also your core customer data. At STEEL we adopt an Audience Centric methodology at all times, regardless of platform, and in planning any activity we seek to understand the people behind the data; their behaviours, preferences and motivations. With this we can maximise every interaction at every touch point across the platform activity and your marketing strategy.
Development & Integration
Salesforce is popular because it’s effective, but your requirements of the platform and implementation of marketing cloud are likely to be unique to you and your brand. Understanding this is critical in delivering a successful SFMC development solution.
Typically we find ourselves employed plugging gaps in service support, developing additional architecture in bespoke AmpScript, creating platform specific user journey mapping extensions, or producing fully dynamic templates to work seamlessly between data and content segments. Not only that but we also ensure that the appropriate workflows support your team and provide high level quality assurance with plenty of room for innovation and scalability over time.
Supporting Salesforce and your business
STEEL London and our partners provide bespoke training & support to address any capability gaps and we can further increase confidence with our bespoke support packages, designed to fit the unique requirements of your brand and business.
While we are fiercely independent, we also work closely with our Salesforce accredited partners to extend our capability further, if required, to offer a full service Salesforce solution. STEEL London and its partners can provide a full service support capability focussed on our clients needs and objectives. We have many years experience working with the Salesforce and our focus is to maintain, develop and innovate the platform capability.
Let’s discuss your Salesforce Marketing Cloud requirements.
Talk to the experts...
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Reach us during office hours:
9am - 6pm, Mon-Fri:
6 Boundary Row
London SE1 8HP